Answer:
Consumers Complaints
a) Frequency and Percent Frequency of Complaints by Industry:
Industry   Frequency  % Frequency
Bank       26         13% (26/200)
Cable      44         22% (44/200)
Car        42         21% (42/200)
Cell        60         30% (60/200)
Collection  28         14% (28/200)
Total     200        100%
b) The Cellular Phone industry has the highest number of complaints.
c) The percentage frequency distribution of complaints shows that many consumers are not satisfied with the services of their cellular phone providers. Â This highest level of service dissatisfaction is followed by services rendered by Cable and Satellite Television Companies and Car dealers, in that order. Â Comparatively, less dissatisfaction was showed to Collection and Bank services.
Step-by-step explanation:
a) Data and Calculations:
Bank 26
Cable 44
Car 42
Cell 60
Collection 28
Industry   Frequency  % Frequency
Bank       26         13% (26/200)
Cable      44         22% (44/200)
Car        42         21% (42/200)
Cell        60         30% (60/200)
Collection  28         14% (28/200)
Total     200        100%