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Information technology has advanced dramatically in recent years. At the same time, enormous changes in the business world have occurred as companies reflect global competition and more pressure for quality, speed, and customer service. Did the new technology inspire the business changes, or was it the other way around? Explain your answer.

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anthougo

Answer:

The new information technology inspired the business changes.

Explanation:

With the dramatic advancement in information technology, the world has been reduced to a global village.  This development has fostered intensive global competition.  Information technology has initiated some business changes in response to the need for better quality, higher speed of delivery of goods and services, and a customer service architecture that recognizes that the global customer must be served not with former tools but with modern electronic tools that happens at the push of a button.

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